On March 13, 2012 a second open letter about the ‘sick baby’ or “baby charity scam issue” was presented to Facebook by the Privacy and Security Guide. Facebook quickly responded to the letter by stating their spam team had keyed in on and been able to stop the viral replication of these types of photo's quickly. At that time they also managed to remove 150 to 200 photos from a list that had been compiled by various pages and users on Facebook. In the weeks that followed my colleagues and I did notice that Facebook seems to be removing viral instances of the photos more quickly but it also became apparent that they seem to be failing in removing old instances of the hoaxes/ scams, stopping photos with low shares and likes from becoming viral over time and stopping people from creating new instances of them.
As of now the list that contained 317 links to these photos has swollen to near 3 times that size. In the last month we gather nearly 1000 or more links. Some of the photos are removed in time but the bulk are left in place, even after they have been reported by tons of Facebook users and by the parents of the children involved. In many cases certain photos are removed for a few days, but re-appear and continue to share till viral status. My question and statement to Facebook would be: "You can't seriously think you've handled the issue, can you?" Below I have included links to all of the open letters that have been written to Facebook about this issue. Please take the time to read through them. In all of the open letters to Facebook ideas for dealing with the issue have been offered. Though we know Facebook does not have to use these ideas, it would be nice to see them do more about the problem. In the open letter from the Privacy And Security Guide there is a petition still open for signatures. If you believe Facebook still needs to do more about this issue, please take the time to sign it and pass the information along..
An Open Letter To Facebook
Remove The Baby Charity Scam Photos From Facebook - The Petition
A Response From Facebook re: Our Open Letter
Anti-scam websites beg Facebook to remove sick baby hoaxes
Facebook removes sick baby hoaxes, urges users to report more
An Open Letter to the Media, February 4th - A plea
A Special Appeal to Facebook Users - Unauthorized Use of Baby Zoe Chambers Photograph